Privacy policy
Last Updated: [04th June 2026]
Kintaro DIY ("Kintaro DIY", "Kintaro", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your information when you visit our website, purchase our products, interact with our services, contact us, or otherwise engage with us.
By accessing or using https://kintarodiy.com/ (the "Website"), you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of information as described herein.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when placing an order, creating an account, subscribing to our communications, contacting customer support, participating in surveys, contests, promotions, or engaging with our services.
The information we collect may include your name, email address, phone number, billing address, shipping address, payment-related information, order history, communication preferences, and any information you choose to provide when interacting with us.
In addition, we may automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, referral source, pages viewed, time spent on the Website, and other analytics data.
2. How We Collect Information
We collect information directly from you when you provide it to us through forms, purchases, account registration, customer support interactions, newsletter subscriptions, promotional activities, reviews, or other communications.
We may also collect information automatically through cookies, tracking technologies, analytics tools, advertising platforms, and similar technologies that help us improve our website and services.
Additionally, we may receive information from third-party service providers; payment processors, logistics partners, marketing platforms, social media platforms, and other business partners were permitted by law.
3. How We Use Your Information
We use the information we collect to provide and improve our products, services, and customer experience.
This may include processing orders, delivering products, managing accounts, providing customer support, responding to inquiries, personalizing user experiences, conducting research and analytics, improving our Website, administering promotions, preventing fraud, complying with legal obligations, and communicating with you regarding your purchases or account activity.
Where permitted by law, we may also use your information to send marketing communications, promotional offers, product updates, educational content, and information about new launches that may be relevant to you.
We may also use information provided by customers to investigate, verify, process, and resolve replacement, return, refund, warranty, quality-related, or customer support requests.
4. Marketing Communications
If you subscribe to our mailing list, provide your contact details, or otherwise consent to receive communications from us, we may send you updates regarding products, offers, educational content, events, newsletters, and promotional campaigns.
You may opt out of receiving marketing communications at any time by clicking on the unsubscribe link included in our emails, following the opt-out instructions provided in our communications, or contacting us directly.
Please note that even if you opt out of marketing communications, we may continue to send transactional or service-related communications regarding your orders, account, or customer support requests.
5. Sharing and Disclosure of Information
Kintaro DIY does not sell or rent your personal information to third parties.
However, we may share information with trusted third-party service providers who assist us in operating our business, including payment processors, shipping and logistics providers, technology partners, analytics providers, customer support platforms, email and marketing service providers, and other vendors who perform services on our behalf.
We may also disclose information where required by law, regulation, legal process, governmental request, court order, or where necessary to protect the rights, property, safety, or security of Kintaro DIY, our customers, or others.
In the event of a merger, acquisition, corporate restructuring, financing transaction, or sale of assets, your information may be transferred as part of the business transaction, subject to applicable legal requirements.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, web beacons, and similar technologies to improve functionality, analyze website performance, personalize content, remember user preferences, and support advertising and marketing efforts.
Cookies help us understand how visitors interact with our website and allow us to enhance the overall user experience.
Most web browsers allow users to manage cookie preferences through browser settings. Please note that disabling cookies may affect the functionality of certain parts of the Website.
7. Children's Privacy
Kintaro DIY is committed to protecting the privacy of children.
Our website is intended primarily for parents, guardians, educators, and adults who purchase or interact with our products on behalf of children. We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.
If we become aware that personal information has been collected from a child in a manner inconsistent with applicable law, we will take reasonable steps to delete such information.
Parents or guardians who believe that a child may have provided personal information to us may contact us to request review, correction, or deletion of such information.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
The duration of retention may vary depending on the nature of the information, applicable legal requirements, and operational needs.
When information is no longer required, we take reasonable steps to securely delete, anonymize, or otherwise dispose of it.
9. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, misuse, alteration, or destruction.
While we strive to use commercially acceptable measures to protect personal information, no method of electronic transmission or storage is completely secure. As a result, we cannot guarantee absolute security of information transmitted through the Internet.
Users are responsible for maintaining the confidentiality of any account credentials and for notifying us promptly of any unauthorized access or suspected security incidents.
10. Your Rights and Choices
Subject to applicable law, you may have the right to access, review, update, correct, or request deletion of your personal information.
You may also have the right to withdraw consent, object to certain processing activities, restrict the use of information in specific circumstances, or opt out of marketing communications.
Requests regarding personal information may be submitted using the contact information provided below. We may require verification of identity before processing certain requests.
11. Third-Party Services and Links
Our website may contain links to third-party websites, applications, social media platforms, or services that are not owned or controlled by Kintaro DIY.
We are not responsible for the privacy practices, content, security, or policies of such third-party services. Users are encouraged to review the privacy policies of any external websites they visit.
12. International Transfers of Information
If information is processed, stored, or transferred outside your country of residence, we will take reasonable steps to ensure that appropriate safeguards are implemented in accordance with applicable laws.
By using our website and services, you acknowledge that information may be transferred to jurisdictions where data protection laws may differ from those in your country.
13. Changes to This Privacy Policy
Kintaro DIY reserves the right to modify or update this Privacy Policy at any time.
Any changes will be posted on this page together with an updated "Last Updated" date. Continued use of the Website following the posting of changes constitutes acceptance of the revised Privacy Policy.
We encourage users to review this Privacy Policy periodically to stay informed about our privacy practices.
14. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us at:
Kintaro DIY
Website: https://kintarodiy.com/
Email: info@kintarodiy.in
Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
By accessing or using the platform, you acknowledge that you have read, understood, and agreed to the Privacy Policy.