Terms of service

Last Updated: [4th June 2026]

Welcome to Kintaro DIY. These Terms of Use govern your access to and use of www.kintarodiy.com, including all products, educational kits, digital content, services, resources, communications, and related offerings made available by Kintaro DIY.

By accessing our website, creating an account, placing an order, downloading content, participating in activities, or using any part of our platform, you agree to be bound by these Terms. If you do not agree with these Terms, you should discontinue the use of the website and services immediately.

1. About Kintaro DIY

Kintaro DIY is a STEM-focused educational brand created to encourage curiosity, creativity, problem-solving, and hands-on learning among children. Our products may include DIY kits, STEM kits, Robotics kits, engineering models, activity-based learning tools, educational toys, project guides, and other learning resources.

Our products and content are intended to support experiential learning. They are not a substitute for formal education, professional instruction, or responsible for adult supervision where required.

2. Eligibility and Use of the Platform

By using this platform, you confirm that you are at least eighteen years of age or are using the platform under the supervision and consent of a parent or legal guardian. If a minor uses the website or Kintaro DIY products, the parent or guardian shall be responsible for such use and for ensuring compliance with these Terms.

You agree to use the platform only for lawful purposes and in accordance with these Terms. You must not use the website in any way that could damage, disable, overburden, impair, or interfere with the proper functioning of the platform or with any other user experience.

3. General Conditions

Kintaro DIY reserves the right to refuse service, suspend access, cancel orders, terminate accounts, or restrict use of the Platform at its sole discretion where we reasonably believe that a user has violated these Terms, engaged in fraudulent or unlawful activity, misused the Platform, or acted in a manner that may harm Kintaro DIY, its customers, partners, or systems.

You acknowledge that certain information submitted through the Platform may be transmitted across various networks and may be adapted to meet the technical requirements of connecting devices, systems, or communication channels. However, sensitive payment information is processed through secure payment service providers and is protected using industry-standard security measures.

You may not reproduce, duplicate, copy, sell, resell, distribute, exploit, or commercially use any portion of the Platform, its content, services, educational materials, or access to the Platform without the prior written consent of Kintaro DIY.

The section of headings used in these Terms is provided solely for convenience and shall not affect the interpretation or application of any provision contained herein.

4. Child Safety and Parental Supervision

Kintaro DIY products are designed for children within recommended age groups and may include small parts, batteries, connectors, wires, mechanical parts, electronic components, tools, magnets, or assembly materials. Some products may not be suitable for very young children and may require adult supervision.

Parents and guardians are responsible for reading all product instructions, safety warnings, age recommendations, and usage guidelines before allowing a child to use any Kintaro DIY product. Products must be used only for their intended educational purpose and in the manner described in the instructions provided.

Kintaro DIY shall not be responsible for any injury, accident, loss, or damage arising from misuse, improper assembly, unauthorized modification, negligence, failure to follow instructions, or use of a product by a child below the recommended age group.

5. Educational Content Disclaimer

The tutorials, guides, project instructions, videos, worksheets, demonstrations, and other educational content made available by Kintaro DIY are provided for informational and educational purposes only. While we aim to provide useful and age-appropriate learning experiences, we do not guarantee any specific academic outcomes, examination results, skill development, certification, or learning achievement.

Learning outcomes may vary from child to child based on age, interest, participation, prior knowledge, guidance, and learning environment.

6. Account Registration

Certain features of the platform may require users to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login details and for all activities that occur through your account.

Kintaro DIY reserves the right to suspend, restrict, or terminate any account that contains inaccurate information, is used for unauthorized purposes, or violates these Terms.

7. Product Information and Availability

Kintaro DIY makes reasonable efforts to ensure that product descriptions, images, specifications, prices, videos, and availability information are accurate and up to date. However, product colors may appear differently depending on screen settings; packaging may change from time to time, and certain components may vary due to design improvements, manufacturing updates, or availability.

All products are subject to availability. We reserve the right to modify, update, discontinue, or limit the sale of any product at any time without prior notice.

8. Pricing, Payment, and Order Acceptance

All prices listed on the platform are in Indian Rupees unless otherwise stated. Prices may be subject to applicable taxes, shipping fees, duties, and other charges, which will be shown during checkout wherever applicable.

Placing an order on the platform constitutes an offer to purchase the selected products. Order confirmation does not guarantee final acceptance. Kintaro DIY reserves the right to refuse, cancel, or limit any order due to stock unavailability, pricing errors, technical issues, suspected fraud, unauthorized activity, or any other reasonable cause.

Payments are processed through secure third-party payment service providers. Kintaro DIY does not store complete payment card information. If an order is cancelled after payment has been received, eligible refunds will be processed in accordance with our Refund Policy.

9. Shipping and Delivery

Estimated delivery timelines are provided for convenience and are not guaranteed. Delivery may be affected by logistics delays, weather conditions, public holidays, government restrictions, force majeure events, or circumstances beyond our reasonable control.

Risk of loss and ownership of the product shall pass to the customer upon successful delivery to the address provided at the time of purchase.

10. Returns, Replacements, and Refunds

Returns, replacements, exchanges, and refunds shall be governed by the Return and Refund Policy available on the platform. Kintaro DIY may inspect returned products before approving any refund, replacement, or exchange.

Products that are damaged due to misuse, improper handling, unauthorized modification, negligence, or failure to follow instructions may not be eligible for return, replacement, or refund.

11. Digital Content and Learning Resources

Some products or services may include access to downloadable guides, worksheets, videos, manuals, tutorials, activity resources, or other digital learning materials. Such content is provided for personal, non-commercial use only.

You may not copy, sell, redistribute, publish, modify, upload, share, reproduce, or commercially exploit any digital content made available by Kintaro DIY without our prior written permission.

12. Intellectual Property Rights

All content and intellectual property available on the platform, including the Kintaro DIY name, logos, product names, designs, illustrations, photographs, videos, graphics, text, educational materials, project guides, activity manuals, website design, software, and marketing content, are owned by or licensed to Kintaro DIY.

No part of the platform or its content may be copied, reproduced, republished, distributed, modified, transmitted, reverse engineered, sold, licensed, or commercially exploited without prior written consent from Kintaro DIY. Unauthorized use of our intellectual property may result in legal action.

13. Trademarks

The name “Kintaro DIY”, the Kintaro DIY logo, brand elements, product names, taglines, graphics, icons, packaging style, and any other marks displayed on the platform are trademarks, service marks, trade names, or brand assets owned by or licensed to Kintaro DIY.

Nothing on the platform shall be interpreted as granting any license, permission, or right to use any trademark, logo, brand name, or other proprietary mark of Kintaro DIY without prior written consent. You may not use our trademarks in a way that may cause confusion, misrepresent association with Kintaro DIY, damage our reputation, or imply endorsement without authorization.

Unauthorized use of any Kintaro DIY trademark, logo, or brand asset may result in legal action.

14. User Content and Submissions

Users may submit reviews, testimonials, photographs, videos, project builds, social media posts, competition entries, or other content related to Kintaro DIY products. By submitting such content, you grant Kintaro DIY a worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, publish, display, modify, distribute, and promote the content for marketing, educational, promotional, and business purposes.

You confirm that you own the submitted content or have the necessary permission to share it. Where minors appear in submitted content, you confirm that appropriate parental or guardian consent has been obtained.

Kintaro DIY reserves the right to remove, reject, edit, or decline to publish any user content at its discretion.

15. Prohibited Use

You agree not to misuse the platform or use it for any unlawful, fraudulent, harmful, or unauthorized purpose. You must not attempt to gain unauthorized access to the website, interfere with security features, upload viruses or harmful code, scrape data, impersonate another person, misrepresent your identity, or engage in conduct that may harm Kintaro DIY, its users, or its systems.

Any violation of this section may result in suspension or termination of access and may also lead to legal action.

16. Third-Party Services and Links

The platform may contain links to third-party websites, payment gateways, delivery partners, applications, or services. These third-party platforms are not controlled by Kintaro DIY, and we are not responsible for their content, policies, security standards, privacy practices, availability, products, or services.

Your use of third-party services is at your own risk and may be governed by their respective terms and policies.

17. Disclaimer of Warranties

The platform, products, services, and content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Kintaro DIY disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, availability, or uninterrupted operation.

We do not guarantee that the platform will always be secure, error-free, uninterrupted, or free from viruses or harmful components.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Kintaro DIY, its owners, directors, employees, affiliates, suppliers, contractors, and partners shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of revenue, loss of data, business interruption, or loss of goodwill.

In any event, the total liability of Kintaro DIY for any claim arising out of or relating to the use of the platform, products, or services shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

19. Indemnification

You agree to indemnify and hold harmless Kintaro DIY, its affiliates, directors, employees, partners, suppliers, and representatives from any claims, losses, liabilities, damages, costs, or expenses arising out of your violation of these Terms, misuse of the platform, misuse of products, infringement of third-party rights, or violation of applicable laws.

20. Privacy

Your use of the platform is also governed by our Privacy Policy. By using the platform, you consent to the collection, storage, processing, and use of your information in accordance with the Privacy Policy.

21. Force Majeure

Kintaro DIY shall not be liable for any delay, failure, interruption, or inability to perform its obligations where such delay or failure is caused by circumstances beyond its reasonable control, including natural disasters, epidemics, government actions, power failures, internet disruptions, transport delays, labor disputes, war, terrorism, or other force majeure events.

22. Modification of Terms

Kintaro DIY reserves the right to update, revise, or modify these Terms at any time. Updated Terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the platform after such updates constitutes your acceptance of the revised Terms.

23. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any dispute arising out of or relating to these Terms, the platform, products, or services shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.

24. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue to fully remain valid and enforceable permitted by law.

25. Contact Us

For any questions regarding these Terms, please contact:

Kintaro DIY
Website: https://kintarodiy.com/
Email: info@kintarodiy.in
Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

By accessing or using the platform, you acknowledge that you have read, understood, and agreed to these Terms of Use.